Support

SandStorm

Email it@kinbss.org with your device model, iOS version and what happened. We reply within 2 working days (Sunday–Thursday, Riyadh time).

Quick answers

• Restore purchases: open Settings in the game → Restore purchases, signed in with the same Apple ID.
• Too many ads? Interstitials only appear between levels. “Remove ads” turns them off.
• Lost progress: progress is saved on the device; deleting the app removes it.
• Change ad or tracking choices: the game's Privacy & Settings screen, or iPhone Settings → Privacy & Security → Tracking.
• Refunds are handled by Apple at reportaproblem.apple.com.